Frequently asked questions for clients
Q: What should I do if a Robert Half temporary worker, interim, contract or project professional working for me is potentially exposed to COVID-19 at my company or office?
If someone tested positive for COVID-19 at your office, and our Robert Half temporary worker, interim, contract or project professional is still at your office, please ask them to leave your office and, if possible, continue to work from home and immediately call your Robert Half Recruitment Consultant.
If there has been a possible exposure to COVID-19, please call our local Robert Half office or Robert Half Recruitment Consultant immediately.
Q: What is Robert Half’s response to Coronavirus (COVID-19)?
Robert Half is closely monitoring the COVID-19 outbreak and its potential impact on our employees, customers and the wider community. The health and well-being of our employees and customers is our top priority.
We have a pandemic response plan and robust business continuity plans in place.
Our temporary worker, interim, contract or project professional are encouraged to sign-up for online timesheet submission if they are not already doing so.
Q: What is included in Robert Half’s pandemic response plan? Can you give me more specific details?
At this time, we have suspended travel to restricted areas, as well as non-essential business travel. We will continue to assess our policies based on guidance from the the U.S Centers for Disease Control and Prevention and the World Health Organization and local governments.
We have implemented quarantine protocols to ensure the safety and well-being of our employees. We have developed staffing models to manage our critical support roles in customer support roles in customer service, technical operations and payroll.
We have evaluated critical vendors for alternative options to minimise disruption.
We've honored client requests for engagement professionals to work remotely and have created more options to serve our customers.
In accordance with government guidelines, our staffing professionals will be encouraged to work remotely, and are available to meet with you online, via video conferencing or phone.
Q: How often will Robert Half update clients on COVID-19 outbreak?
Robert Half has and will continue to respond to all individual customer inquiries.
We have communicated to all clients and working temporary workers, interims, contract or project professionals and we will continue to update the FAQs on our site https://www.roberthalf.co.uk/employers/faq/covid-19.
If the situation changes, we will communicate again with you.
Q: Can you communicate our company’s position or guidance on COVID-19 to any temporary worker, interim, contract or project professional working for us?
Yes. If you have guidance or special instructions for temporary workers, interims, contract or project professionals working at your site, we would be happy to communicate them.