£400.00 - £500.00 / day
17th June 2019
Service management work
Establish current IT offering
Must have used ITIL in ITSM work
Successful person will be required to run the RFP for outsource provider
Available to coach and mentor other people within the organisation
Requirement for travel across USA, UK & Italy
Proactive approach to RFP with reference site visits / business change piece - looking at the to be situation
- Implementation of ITSM
- Moving away from small site specific to global platform to allow organisation to grow
- Progression to a managed service provider
Implementation of ITIL and outsourcing as part of same project
Interim Consultant Level ITSM to implement and write whole service management strategy aligning IT services with the needs of the business.
Current challenge exists in delivering services across a large complex organisation using processes and services evolved over time.
We require an experienced senior ITSM (ITIL) consultant to understand in detail the service management requirements of a large multi-site, multi-disciplined organisation.
A commercial and experienced individual is required to partner with the CIO to deliver a working manual and engage a future partner.
A charismatic and focused approach is required to deliver this assignment with an ability to identify and empathise with technical and non-technical individuals.
Must have demonstrable experience of completing a similar role using in depth Service Management skills.
Must be able to quickly grip current status of operation and gain a clear understanding for the requirements of the future service management of organisation.
Must have a clear understanding of governance requirements across multiple site.
Salary & Benefits
£400 to £500 per day + VAT
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Lewins Mead, Bristol
gb 0117 993 5400