Salary:

£19,000.00 - £21,000.00 / annum

Location:

Wokingham

Date posted:

19th August 2019

Employment type:

Permanent

Job reference:

06660-0011048210CW

Staffing area:

Technology


Description

An excellent opportunity to kick start your career in IT as a 1st Line IT Support Analyst in Wokingham.

The successful 1st Line Support Analyst will be joining a busy IT team based in modern offices and provide excellent support to over 2000 staff.

The Role

As a 1st Line Support Analyst you will be responsible for:

  • Dealing with phone queries for new and existing support tickets
  • Analysing and responding to support tickets through our helpdesk system
  • Prioritising tickets based on severity of issue
  • Creating new starters, amend existing staff on Active Directory, Exchange and Phones
  • Setting up IT equipment for internal meetings
  • Building and profiling PCs and laptops
  • VIP Support within the head office and remotely across the company
  • Providing deskside support within a busy head office
  • Involvement with branch moves, new acquisitions and IT refurbs

Your Profile

You will posses a willingness to learn and co-operate as part of a team, have an excellent telephone manner and good customer service skills, attention to detail and a logical approach to problem solving and be excited about keeping up to date with the latest technology and services.

The Company

Our client is one of the largest multi-faceted property companies in the UK who enjoy continued success through a combination of acquisition and organic growth. An exciting and progressive career is on offer to the successful candidate.

Salary & Benefits

The salary on offer is £20,000 per annum and benefits include annual leave and on site parking.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: https://www.roberthalf.co.uk/privacy-notice.



Reading

Forbury Works
37-43 Blagrave Street
Reading
RG1 1PZ
gb
01189 028 888
Marketing & Communications Manager
Bristol
Permanent
24th July 2019
Director of Accounting
Dorking
Permanent
9th August 2019
UX Designers
London
Permanent
25th July 2019
Graphic Designer
Bristol
Permanent
25th July 2019
HR Manager
Cambridge
Permanent
2nd August 2019
Principal Architect
Coventry
Permanent
17th July 2019
Creative Manager
Bristol
Permanent
9th July 2019
Senior Infrastructure Engineer
Solihull
Permanent
25th June 2019
Project Strategic Coordinator
London
Permanent
12th August 2019
Creative Director
London
Permanent
2nd July 2019
Solution Architect
Corsham
Project
9th July 2019
Marketing Manager
Chippenham
Permanent
31st July 2019
Front End Developer
Keighley
Permanent
16th August 2019
Accounts Receivable Senior/ Supervisor
London
Temporary
23rd July 2019
European Head of Internal Audit
City of London
Permanent
14th August 2019
Finance Manager
London
Permanent
15th July 2019
Senior Developer
Bristol
Permanent
13th August 2019
See more jobs >