Salary:

£25,000.00 - £27,000.00 / annum

Location:

City of London

Date posted:

27th August 2019

Employment type:

Permanent

Job reference:

7121994

Staffing area:

Technology


Description

Service desk Analyst/ 1st line Support

The Organisation

  • We are a well-known reputable brand that prides itself on working collaboratively within the insurance sector. With year on year growth we are looking to expand and continue this growth through hiring exceptional people.

The role

  • You must have 1st line experience and an ITIL foundation qualification.
  • This is an exciting opportunity to get exposure to an array of technologies in a professional setting.
  • Based in Central London.
  • Sitting in the first line team, you will be a single point of contact for internal IT users, acting as the public face (or voice) of the IT services.
  • You will be expected to resolve internal IT service requests in a timely manner whilst building good rapport with all internal employees.

What we are looking for

  • You will love helping people, be able to solve problems and have a passion for IT.
  • You will be able to listen to issues and resolve them quickly to ensure the smooth running of the wider business.
  • You'll be a key member of the team and be able to work well in a team environment.

Technical Requirements

  • Have excellent IT skills across Microsoft packages (Outlook, Word, Excel and Powerpoint)
  • Be able to document new processes.
  • Windows 10 and software apps.
  • Microsoft Office 365.
  • Active directory.

Salary/ Benefits

  • £25,000-£27000
  • Great career progression
  • Pension
  • Healthcare

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: https://www.roberthalf.co.uk/privacy-notice.



London

10th Floor, The Shard
32 London Bridge Street
London
SE1 9SG
gb
0207 389 6900
IT Support Technician
Bristol
Permanent
9th October 2019
IT Support & Infrastructure Engineer
Newbury
Permanent
30th September 2019
2nd Line IT Support Technician
Birmingham
Permanent
23rd September 2019
IT Support Engineer
Heckmondwike
Permanent
2nd September 2019
2nd Line IT Support Desk Analyst
Wakefield
Permanent
3rd September 2019
1st Line Support Technician
Wakefield
Permanent
27th September 2019
IT Desktop Support Analyst
London
Permanent
27th August 2019
2nd Line Support Technician
Batley
Permanent
18th September 2019
IT Service Desk Technician
Leeds
Permanent
2nd September 2019
Infrastructure Support Analyst
Aldershot
Permanent
4th October 2019
1st Line Support
Bristol
Project
12th September 2019
IT Technical Support Analyst
Horsforth
Permanent
2nd September 2019
Service Desk Analyst
Leeds
Permanent
16th September 2019
IT Technical Support Consultant
Harrogate
Permanent
22nd August 2019
IT Service Desk Analyst
Wakefield
Permanent
22nd August 2019
See more jobs >