Salary:

£18,000.00 - £20,000.00 / annum

Location:

Crowthorne

Date posted:

15th July 2019

Employment type:

Permanent

Job reference:

06660-0011074332

Staffing area:

Technology


Description

As a 1st Line Support Technician you will be joining a team supporting one of the largest multi-faceted property companies in the UK, operating for over 30 years.

A great opportunity for a 1st Line Support Technician to join our clients busy IT team based at their company HQ, close to Wokingham. You will be located on-site at their modern offices which offer high quality working environment with coffee shop and restaurant facilities on site.

As a 1st Line Support Technician, this is a superb way to kick start your IT career, you would be joining a dynamic team who are passionate about providing excellent support to over 2000 staff across their group.

Role:

  • Dealing with phone queries for new and existing support tickets
  • Analysing and responding to support tickets through the help-desk system
  • Prioritising tickets based on severity of issue
  • Creating new starters, amend existing staff on Active Directory, Exchange and Phones
  • Setting up IT equipment for internal meetings
  • Building and profiling PC's and Laptops
  • Provide desk side support within a busy head office
  • Involvement with branch moves, new acquisitions and IT refurbs

Profile:

  • Excellent telephone manner is required
  • A willingness to learn
  • Attention to detail
  • Excited to keep up to date with the latest technology

Salary & Benefits:

  • £20,000, 23 days holiday plus bank holidays off

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the following terms: https://www.roberthalf.co.uk/privacy-notice

Requirements
Software, Hardware, MS office


Reading

Forbury Works
37-43 Blagrave Street
Reading
RG1 1PZ
gb
01189 028 888
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