Salary:

£250 - 350 / day

Location:

West Midlands

Date posted:

12th July 2019

Employment type:

Project

Job reference:

06000-0010669164

Staffing area:

Technology


Description

Robert Half Technology Birmingham has partnered with a growing and dynamic organisation within the IT industry to recruit a Service Desk Manager on an initial 6 month contract based in the West Midlands.

What youll be doing:
  • Setting high standards of performance and service and implementing the infrastructure to support this.
  • Managing the workflow of incidents on the Service Desk and owning the incident management process.
  • Defining a suite of third party suppliers and negotiating the relationships with these vendors.
  • Managing desktop support and ensuring that it fits the needs of the business.
  • Managing a team and supporting and coaching new talent.

What youll have:
  • ITIL qualification
  • Previous experience as a Team Lead/Service Desk Manager or demonstrable experience in leading virtual teams.
  • Experience of managing 3rd parties and 3rd party delivered services.
  • Experience of Service Management or Support in a large-scale and diverse environment.

The Benefits:

As the Service Desk Manager you will be offered a Daily Rate between £250-£350 a day on an intitial 6 month contract, this role will require you to be based in the West Midlands site.


Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the following terms: https://www.roberthalf.co.uk/privacy-notice



Birmingham

The Colmore Building,
20 Colmore Circus, Queensway,
Birmingham
B4 6AT
gb
0121 616 4600
Wordpress Developer
City of London
Permanent
23rd July 2019
SQL Database Developer
Reading
Permanent
23rd July 2019
Full Stack Java Developer
Newbury
Permanent
23rd July 2019
Infrastructure Engineer
Bristol
Project
23rd July 2019
Lead Developer
London
Permanent
23rd July 2019
C# Developer - Development Engineer
Manchester
Permanent
19th July 2019
IT Infrastructure Engineer
Bristol
Permanent
17th July 2019
Full Stack Developer
Leeds
Permanent
18th July 2019
Senior Web Developer
Leeds
Permanent
18th July 2019
Systems Engineer
Bristol
Project
16th July 2019
Front End Developer
Keighley
Permanent
10th July 2019
Senior Infrastructure Engineer
Bristol
Permanent
5th July 2019
Linux DevOps Engineer
West End
Permanent
4th July 2019
DevOps Engineer
London
Permanent
1st July 2019
Infrastructure Engineer
City of London
Permanent
1st July 2019
See more jobs >