Salary:

£13.00 - £15.00 / hour

Location:

Epsom

Date posted:

23rd August 2019

Employment type:

Temporary

Job reference:

06090-58964882

Staffing area:

Accounting and Finance


Description

Robert Half Finance & Accounting are currently supporting a marketing leading Leisure and Sport organisation to recruit a temporary Credit Controller based in Epsom.

The purpose of the temporary Credit Control role is to help with:

  • Daily collection of debt in line with terms agreed
  • To ensure that customer service levels outlined in the Service Level Agreements (SLAs) are achieved within each business unit
  • Generates positive business results through excellent client relationships
  • Provide support to line Manager as and when required
  • Responsibility for the performance and results of own territory

Role

As the temporary Credit Controller key responsibilities will include:

  • Building and maintaining customer relationships resolving conflicts, complaints and queries in a manner that enhances the relationship between the company and its clients
  • To provide support and guidance to staff acting as an escalation point for internal and external issues in order to eradicate bad practices
  • To monitor the territory mailbox to ensure a high quality of calls and emails
  • To monitor Collections logs & Cases on Sales force ensuring accurate and adequate narrative detail is provided
  • To manage the bad debt process and actively ensure bad debt is minimised
  • To approve extended payment terms up to a maximum of 60 days
  • To carry out reconciliations of client accounts, resolving difficulties to achieve swift payment
  • To carry out regular debt reviews and report on status of territory debt on a monthly basis
  • To support line manager with ad hoc duties as required

Profile

The successful candidate should have a minimum of one years' experience within Credit Control. A proven track record of efficient collection of aged debt, query resolution and reduction of DSO is desired.

  • Deciding and Initiating Action
  • Supporting and Co-operating
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Working with people
  • Delivering Results and Meeting Customer Expectations
  • Relating and networking
  • Following instructions and procedures
  • Coping with Pressures and Setbacks

Salary & Benefits

The role is paying £13ph to £15ph on an ongoing interim basis plus parking

The salary range/rates of pay is dependent upon your experience, qualifications or training.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: https://www.roberthalf.co.uk/privacy-notice.



Guildford

Centrepoint House,
2 Denmark Road,
Guildford, Surrey
GU1 4DA
gb
01483 409 750
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