Helpdesk Engineer


Salary:

GBP35000 - 40000 / annum

Location:

London

Date posted:

June 1, 2018

Employment type:

Permanent

Job reference:

06030-0010249630

Staffing area:

IT


Description

Helpdesk Engineer - Legal- City of London

Established in 1930s, we specialise in personal as well a business law globally. With state of the art offices in London, we are undergoing a re-structure within our IT function and are looking for ambitious individuals to help keep us at the top of our game.

We are looking for an 2nd Line Support Engineer to join our team of 5 in our offices in the City. You will be joining a highly effective team supporting 300 internal users, working on both BAU and projects.

The Role

You must have strong 1st/2nd line experience ideally evidence of steady career progression that began on helpdesk\end user support. You must be proactive and have a methodical approach to problem solving as well as full resolution of any problems/ incidents.

We are looking for someone to manage their own workloads and have excellent time management skills as well as being able to work in a small, yet highly effective IT Team.

This is an excellent opportunity to join an ambitious legal company who pride themselves on developing their employees both technically and personally. The exposure to more 3rd line technology and project work gives you the chance to develop on the job.

Technical Requirements for the Helpdesk Engineer role

  • Previous experience in Legal or Professional services sector.
  • 3+ years working in a 2nd line role
  • Excellent knowledge of Windows 7, 10 and AD
  • Ability to work with and support VIP users.
  • Experience in using and supporting Legal applications is highly desirable.

Location

City of London

Salary

£35,000-£40,000+ Bonus and Benefits

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the following terms: https://www.roberthalf.co.uk/privacy-statement



London

10th Floor, The Shard 32 London Bridge Street London, SE1 9SG 0207 389 6900
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