Salary:

£45,000.00 - £50,000.00 / annum

Location:

Newbury

Date posted:

8th November 2019

Employment type:

Permanent

Job reference:

06660-0011074332CW

Staffing area:

Technology


Description

Our client, a global IT services provider based in Newbury, is looking for a Service Desk manager to oversee their IT support in line with SLA's.

The Role:

The Service Desk Manager will be the main point of contact for clients and will ensure the delivery of IT support is in line with the SLA's.

The role will involve both account and client facing as well as managing a team of engineers both onsite and mobile.

Key Skills

  • Experience in IT Service Delivery
  • Strong account management skills.
  • Excellent client and team management skills
  • Ability to make your own decisions and take full responsibility for them
  • Comfortable working to Agile methodology in a fast paced environment

The Company

Our client is an MSP with offices around the world. They are based in Newbury with good public transport links and on-site parking.

Salary & Benefits

The salary for the service delivery manager will be up to £50,000 per annum with 25 days annual leave and onsite parking.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: https://www.roberthalf.co.uk/privacy-notice.



Reading

Forbury Works
37-43 Blagrave Street
Reading
RG1 1PZ
gb
01189 028 888
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