Help Desk Operator
Location : Slough
Post Date : 16 March 2017
Employment Type : Temporary
Job Order Number : 469961
Line of Business : Accounting and Finance
A full time Help Desk Operator is required for a growing Engineering business based in Slough. This role is part of the Contract Support team and works as part of a small team in a fast paced environment to ensure effective operation of the sites wide helpdesk system Concept.
The successful candidate will take ownership and management of all Concept Helpdesk calls. As the Helpdesk Operator you will aid the Contract Support and managerial staff for mobile sites and provide administration support to the contract, maintaining records and details of the company and client information. The role will require close liaison with the contractors, office team and suppliers to provide purchase orders and ETAs of parts and subcontractor attendance, management of Engineers PDAs, assistance with weekly input of timesheets and other ad hoc administration duties.
You will be a confident individual with the ability to present and communicate information clearly and concisely and develop rapport with both client and CBRE team. Additionally you will be able to prioritise your workload to manage your time effectively and have the ability to solve problems in a professional manner while maintaining exceptional customer service at all times.
Our client is a large engineering business that has grown rapidly in the past year. They offer a fast paced and team orientated working environment and the ability to develop your skills and career. They are in a prime location in Reading and have ambitious growth plans for the future.
Salary & Benefits
This role will pay between £18,000- £20,000 per annum. Parking is available as well as excellent links to both train and bus routes.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.
RG1 1AX Reading