Customer Service Adviser - Temp to Perm


Salary:

GBP9.48 - 9.48 / hour

Location:

Solihull

Date Posted:

March 6, 2018

Employment Type:

Temporary

Job Reference:

06000-0010317202

Staffing Area:

Administration


Description

Robert Half is recruiting for an Immediate Temporary to Permanent Customer Service Adviser / Facilities Co-ordinator for a large corporate organisation in the Birmingham Business Park / Airport area


The role is commence on Monday 19th of March



  • £18, 500 per year

  • 37.5 hours per week

  • Shift pattern - 7.5 hours per day - between 7am - 7pm Monday to Friday



Robert Half is recruiting for an Immediate Temporary to Permanent Customer Service Adviser / Facilities Co-ordinator for a large corporate organisation in the Birmingham Business Park / Airport area

The role is commence on Monday 19th of March on a 18 week temporary period to permanent

  • £9.48 per hour
  • £18, 500 per year
  • 37.5 hours per week
  • Shift pattern - 7.5 hours per day - between 7am - 7pm Monday to Friday
  • Rolling rota - all shifts must be worked between 7am - 3pm and 11am - 7pm

Job requirements:

  • Answering internal inbound calls and queries and directing them effectively
  • Answering inbound customer service calls and managing customers' expectations
  • Professional phone manner and excellent communication skills
  • Resolving queries, troubleshooting complaints, and 'owning' a solution end to end
  • Accurately logging and documenting customer information and detail
  • Liaising between departments to help find solutions
  • Ability to pick up new systems and processes
  • Able to work in a project based, changing and fast paced environment
  • Positive and professional attitude

Please note: There is parking available but further away from the site, therefore public transport is recommended

Start date - Monday 19th of March

£18,500 per year - equivalent hourly rate for temporary period - £9.48 an hour

The role is based in the Birmingham Business Park / Airport area for a growing and very successful organisation

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the following terms:https://www.roberthalf.co.uk/privacy-statement



Birmingham

The Colmore Building, 20 Colmore Circus, Queensway, Birmingham, B4 6AT 0121 616 4600
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