IT Support Analyst


Salary:

GBP27000 - 31000 / annum

Location:

West End

Date Posted:

March 1, 2018

Employment Type:

Permanent

Job Reference:

06030-0010330542

Staffing Area:

IT


Description

IT Support Analyst - International Investment Bank (Financial Services) - London

We are a financial service international banking business with offices in the City of London and Milton Keynes. As a business our focus is on Real Estate Investment, Real Estate Finance, Treasury, Wealth Management, and Shariah Advisory. We now employ nearly 200 within the UK and manage over $1.2 Billion AUM.

Due to continued growth we are now looking to expand our skilled IT Department with the addition of an IT Support Analyst. The successful candidate will provide 1st class 1st/2nd line Support to internal users and will also assist with the maintenance and enhancement of the internal infrastructure. This is a perfect opportunity for any skilled IT Support analyst who is looking to gain 3rd line exposure in a growing financial service investments business!

Responsibilities

  • Help Desk support for all staff. System administration, including application problem tracking and resolution, and network/system performance monitoring;
  • Supporting desktop, mobile devices including laptops, mobile phones, printers, network infrastructure hardware and AV equipment;
  • On-boarding of new staff of the Bank;
  • Assist in the testing and introduction of new technology and software;
  • Assist in the development of software and applications to meet the needs of the bank;
  • Ensure that at all times good practise is achieved in all infrastructure projects;
  • Ensuring the enforcement of IT policies and procedures;
  • Occasional travel between sites is required.

Also assist the Head of IT & IT Manager:-

  • Implementing the IT architecture;
  • Delivery software projects;
  • Maintenance of IT policies and procedures;
  • Documentation;

Skills/ Experiences Required

At least 12 months experience providing 1st class IT Support

  • Networking (basic) & hardware
  • Microsoft Office 2013/2016 / Office 365
  • Microsoft Windows Server 2012/2016 (AD, DNS, DHCP, etc.)
  • Microsoft Exchange
  • Ideally degree educated but not essential
  • Telephone systems support
  • Any exposure at all to virtualization a plus but again not essential
  • Must have strong interpersonal and communications skills
  • Ability to deal with all levels of staff including senior staff

Location: New state of the art offices in the heart of Mayfair, London

Salary: £26,000 - £32,000 + Bonus & Benefits

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the following terms: https://www.roberthalf.co.uk/privacy-statement



London

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