CIOs see AI as a job creator rather than a job destroyer

Over half (51%) of UK CIOs say that artificial intelligence (AI) will have a positive effect on job creation and recruitment.

•    Half of CIOs say Artificial Intelligence (AI) will lead to more jobs
•    Nearly two thirds (64%) of respondents believe AI will be positive for productivity
•    However, finding technically-skilled workers is a barrier to AI success, say CIOs

London UK, 26th July 2018 – Over half (51%) of UK CIOs say that artificial intelligence (AI) will have a positive effect on job creation and recruitment according to new research by recruitment specialists Robert Half Technology UK. This is more than three times the number who say that it will diminish workers’ job prospects (16%).

UK CIOs were asked, ‘Artificial intelligence is changing the way that companies operate and people work. Do you think AI will have a positive or negative impact on job creation and recruitment?’ Their responses:

Very positive impact


Positive impact


Neither positive nor negative impact


Negative impact


Very negative impact


I don’t know


The research also found that nearly two thirds (64%) think that AI will have a “positive” (42%) or “very positive” (22%) effect on employee productivity.

The findings are contrary to the claims that AI will inevitably lead to job losses, and more closely tally with PwC’s analysis that automation technologies (including AI) will replace just 1% of current jobs.
“AI will transform businesses and enable them to enter new markets, diversify their operations, improve their ability to address their customers’ needs and improve their competitive advantage,” said Matt Weston, UK Managing Director at Robert Half. “AI’s potential to also transform the way we work can’t be overshadowed. In fact, a quarter of CIOs in the UK are already considering the expectations of their future IT departments; both the staffing and the infrastructure requirements that will accompany this”.

As CIOs consider their talent pipeline and future workforce, one major concern that they will need to overcome is the acute talent shortage facing both the UK and the international business community. Robert Half’s research found that four in five CIOs believe that it is more challenging to attract and secure qualified professionals than it was five years ago.  
“The UK is not alone in its struggle for highly skilled IT professionals. We are in a worldwide talent shortage – which is particularly acute in technology -- and risks delaying the benefits that AI and other technologies can offer. One way businesses can work around this is by working with their current IT talent pipeline and offering opportunities for upskilling and additional training and development. Another option would be the implementation of flexible recruitment strategies – leveraging a combination of permanent and contract workers to access the skills and experience they need to meet market demands.” Weston concluded.


About the research
The study was developed by Robert Half and conducted in June 2018 by an independent research firm among 500 senior decision-makers in businesses in the UK. This survey is part of an international study on hiring trends and career ambitions in the modern workplace.