Salary by region
Explore the average Receptionist salary in the UK by location:
- London: £26,800
- Wales: £18,800
- Scotland: £20,500
- East of England: £20,500
- Yorkshire and the Humber: £18,900
Job prospects for Receptionists
The current hiring market is showing excellent prospects for receptionist earning potential—they have risen to become one of the most in-demand roles within the administration and support services sector.
Businesses are recognising the importance of excellent customer service and impact customer-facing roles can have on business development. As receptionists are the first point of contact with customers and clients, it is advantageous for employers to ensure that their reception and customer services team are aligned with the business values and company culture.
Receptionists are deeply connected to all members of the team, as well as the outside world, so act as a cultural touchstone for the business. This has prompted employers to focus on investing in professionals with soft skills which are both appropriate for the role and align these with the company’s goals.
With this in mind, the best job opportunities will go to receptionists with excellent interpersonal skills, most notably, written and verbal communication. Organisational abilities, time management, attention to detail and the ability to multitask are also key qualities.
Although job opportunities are good across the UK in general, London and Bristol are currently showing the most hiring potential for receptionists. There is also strong demand in the temporary hiring market—professionals who are looking for new opportunities and more varied CV experience may find considerable job prospects in the short-term.
Receptionist salary opportunities
The average midpoint receptionist salary in the UK is £20,800, with a current salary range of £19,500 – £27,200. The best salaries for this role can be found in Scotland, the East and the South East of England.
The receptionist salary in London is the highest on average in the UK, and professionals can increase their earning potential and job opportunities by seeking employment in the area. In the Midlands and the North of England, salaries for administration and office support roles are expected to remain stable.
Entry-level receptionists can hope to earn an average of £19,500, with the potential to go up to £27,200 when they reach the top of the pay scale. This higher salary will be reserved for the top 95th percentile—those with deep experience who are able to add value from day one.
As receptionists are in such high demand, there is plenty of room to negotiate perks and bonuses as part of a more attractive remuneration package—this is true of mid-level professionals as well as those with plenty of experience. Highly skilled senior receptionists can expect to start on a higher salary than previous years and are often able to negotiate performance-based bonuses.
To access further salary projections and key recruitment trends affecting your sector download the Robert Half Salary Guide.
2020 Salary Guide
What is a competitive salary in 2020?
At a time when 80% of CFOs feel the current talent dilemma poses a direct threat to business growth, an effective talent strategy couldn’t be more critical. The Robert Half salary guide provides unparalleled insights for business leaders to information their talent strategy in 2020. Explore the average starting salaries, skills and roles in demand, and popular perks and benefits being offered to secure skilled professionals. Download a copy of the Robert Half 2020 Salary Guide now.
Explore the latest hiring trends
Find out the latest trends in talent management for your business, such as the rising demand for flexibility, purpose and culture so you can attract, hire quickly and keep staff happy.
Benchmark average salaries using percentiles
Check and compare your salary level, or the salary range you offer your employees for more than 270 jobs. Everything you need to inform your hiring budgets or negotiate a competitive salary is at your fingertips.
Your comprehensive guide to 2020
We use independent research with 200 CFOs, 100 CIOs, 300 hiring managers and 2,000 professionals from across the UK, combined with our recruitment expertise to accurately depict the landscape for the year ahead. The Robert Half 2020 Salary Guide offers an extensive overview of hiring trends and average salaries across the UK.